Help Center

Currently we only ship within Australia on our AU site.

If you would like to buy for someone who lives in New Zealand, then head over to our NZ store at www.micropod.nz to ship to their address. 

We cannot ship to an NZ address from the AU site and vice versa.

Yes! We can deliver to PO Boxes.

All orders are couriered and should arrive within 1-3 working days (rural deliveries can take up to 5 working days). The tracking number will be provided once it has been dispatched. 

Delivery is free on orders above AUD$50.

Yes - we believe a micropod is a fantastic gift!

If you are purchasing for someone, you can send it straight to them - simply put the giftees address in the shipping address section and we can send it straight to them. Make sure to tick the "this is a gift" box and we'll make sure to pack it in a courier bag so that no nasty labels are attached to the box.

We do not provide gift wrapping. However if it is a gift, please tick "this is a gift" at checkout and we'll put it in a courier bag so it doesn't arrive with any nasty labels on the box. Still in perfect giftable condition!

We understand many of our products are bought as gifts and we do our best to make sure that our packaging is neat and sustainable, but also robust to handle any rough rides across our massive continent.

The vast majority of our products are packed in cardboard boxes or recyclable envelopes and parcel bags. If you do receive any products packed in single use plastic - please rest assured that this has been upcycled from our suppliers who we have low order volumes with and are therefore unable to dictate a zero plastic policy with. We use minimal plastic and are working toward zero waste.

Our plant-based fibre growmats and seeds are non-treated and non-GMO, making it suitable for organic growers. 

Each single growmat will yield about 1 - 1.5 cups of microgreens (depending on how long you grow them).

The Starter Kit comes with 6x growmats.

We recommend using the seed packets and growmats within 9 months of purchase for optimum yield.

If you aren’t growing them right away, please ensure you store them in a cool, dark and dry place.

Micropods work well in a food establishment! Whether its growing away in the kitchen or even on the tables for customers to harvest themselves as they eat - its rewarding for everyone.

If you would like to talk more about how micropod can work in your restaurant or cafe, please get in touch with us at hi@micropod.com.au

Yes, We can be found at some of your favorite stores. You can check out a list of all our stockists here!

If you would like to become a stockist - get in touch at hi@micropod.com.au or click here.

Yes! Please get in touch with us regarding corporate/bulk orders here. 

You can also contact us through our Contact Us page.

Please include the quantity you require and the timeframe. 

STARTER KIT

CONTINUOUS GROW KIT

MINI STARTER KIT

You should add 550mL of water to your Starter Kit or 280mL of water to your Mini and Continous Grow Kit when you set it up for the first time. 

If you don't have a measuring cup, then make sure you fill the water to the top indentation on the inside of the tray. The growmats should be almost floating in the water. 

During the more mild seasons, you should only have to add water once, but when its hotter/dryer, the mats can sometimes run dry and some seeds may not have enough time to properly germinate and establish a root system. We recommend adding a little bit more water at the start during those hot summer months. 

The temperature of your home and the variety of seed will determine how long germination takes. Generally, 2-5 days should be sufficient. You can lift the lid off to check - once the majority of your greens are between 10-20mm high OR they are about to reach the ceiling of the lid, it's time to take off the lid. 

The microgreens will appear thin and yellow after the humidity dome is removed. They are now ready for some light!

You may also notice little white fluffy stands on top of the mat - these are actually the find root hairs and very beneficial for the plant during the beginning of its life.  To read more about these fluffy white hairs, check out our blog post here.

We recommend placing your micropod indoors on a windowsill with good natural light. If you don’t have a sunny windowsill, a room with good overhead lighting will do. 

If there is not enough light the microgreens will be paler in colour, long and leggy, and the leaves will be smaller - but not to worry, the nutrients and flavor will still be there!

Firstly, please check that you have added the correct amount of water into the tray at setup. For Starter Kits use 550mL and for Mini and Continous Grow Kits use 280mL. Click here to watch the setup video.

We have tried to select seeds with similar germination times but there are some varieties which are slightly slower to start (especially during the colder temperatures)

The Rocket, Mizuna and Red Cabbage are fast germinating while the Pak Choi, Broccoli and Mustard may take a little longer. It's best to plant similar germinating varieties together. 

If one side is not germinating as well, please leave the lid on a little longer for the weaker side to catch up. However, even if the lid is removed early, the slower side will eventually catch up given the right temperatures and sunlight.

Temperature plays a major role in how quickly microgreens grow. Microgreens can be grown indoors all year round. Generally, between 18–24 degrees is optimal. Below 12 degrees and the microgreens will struggle to germinate.  

It's best to harvest your microgreens when you need them. It'll be the tastiest and most nutritious! 

However, if you just can't wait to start the next cycle and would like to store them, then simply place the cut microgreens in a airtight resealable bag/container with a wet paper towel in the fridge. They will last up to a week like this.

The trays are designed with the perfect volume of water in mind so you should only have add water once (at the very start). The roots will grow faster than the water depletes. 

However, if you'd like grow the greens longer (past the microgreens stage), topping up the water may be required. Water should not cover more than half the roots. The roots require access to oxygen to be healthy.  

You should harvest the full tray of microgreens before starting a new cycle as the humidity dome will not fit when you have fully grown microgreens in the tray.

If you can't wait that long to get your dose of fresh microgreen you can have multiple micropods on a cycle to get a steady supply! 

When the mats are fully harvested, simply pop the used mats in the compost or dirt so the nutrients can be fed back into your garden. To start a new cycle, give the grills and tray a quick rinse and you'll be ready to grow again. 

If you have run out of seedmats, be sure to purchase your favourites here. 

Pod Tip: If you put the used growmats into your garden and water it regularly you may get a second harvest from the slower emerging seeds!  

Our growmats are made from plant-based fibres. These all-natural materials make our growmats fully compostable. 

Ensure you store your growmats and seed packets in a cool, dry and dark place.  This can greatly affect the growth later on if they are not stored correctly.